Management Response and Action Plan
September 2017
| Recommendations | Action Plan | Responsibility | Expected Completion Date |
|---|---|---|---|
| Recommendation 1: The department should develop a system to track longer-term outcomes on projects after project completion. | WD will examine the feasibility of this recommendation and determine whether there are business practices or adjustments to the contribution agreement that could be made to support/and or improve tracking of longer term outcomes. | ADM PSD | January 2018 |
| Recommendation 2: The department should review its project intake process to improve upon its frequency and predictability, and its interaction with applicants during the project assessment stage. | WD is in the process of examining its delivery methods to improve upon the frequency and predictability of its program availability, as well as improved engagement with clients. | DG Ops | Fall 2017 |
| Recommendation 3: The department should carefully assess how it will provide meaningful feedback to unsuccessful applicants on their applications. | WD has recognized the challenges regarding this issue and has adjusted its approach with each subsequent intake.WD will continue to review options for providing feedback to unsuccessful clients. | DG Ops | Fall 2017 |
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