Western Economic Diversification Canada
www.wd-deo.gc.ca
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Client Benefits, Satisfaction, Awareness and Take-up of On-line Services
The following document is out of date.
Archived Content
Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.
Grants and Contributions Transactional Service and
Information Sharing and Exchange Service
Citizens will benefit in a number of ways from provision of both WD GOL services. Benefits include: easier access and availability; time savings in service response; simplified interactions with government; better information leading to increased education, skills, and professional development opportunities; better information leading to increased business opportunities; and other non-quantifiable benefits to clients such as increased accountability and transaparency. WD's flexibility in the types of projects it funds can make it difficult to convey the purpose of a particular program. Fact sheets, project highlights, and news releases on projects supported by G&C funds assist the public in better understanding purpose, expected outcomes, and funding recipients.
Results from the WD Public Website Satisfaction Survey (March 2004) report 54.7% of respondents indicated “satisfied” or “very satisified with their website experience. Another survey will be undertaken once the revitalization is complete, anticipated for 2006/2007.
