Western Economic Diversification Canada
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Using the WD Web Portal and GCKey (For Western Canada Business Service Network Partners)

Read me first - Using this document

This document is a guide to assist you in using the Western Economic Diversification Canada (WD) Web Portal (portal) in two steps.

Step One

You can request access by contacting your WD officer to send you an invitation. A WD officer will verify you are a member of the organization you are requesting access for, and then send you an email that contains an invitation code you will input in the portal the first time you log-in. This process can take up to five days depending on the volume of requests being processed.

Step Two

Once you receive the email containing an invitation code, you can log into the portal for the first time. After your first successful login, you will only require your GCKey and password for subsequent logins. Your organization's information is secured on the portal using the Government of Canada GCKey. Each time you access the portal, you will be required to validate your access request by entering only your GCKey and password.

Using a GCKey to Log into the WD Web Portal

Introduction

In order to gain access to the WD Web Portal, users will first need to request portal access by contacting their regional WD officer. After the request has been approved by WD, you will receive an email with the subject line “WD Web Portal Invitation Code” containing an invitation code that you will be required to submit upon first logging into the portal.

For security purposes, you will need to use the GCKey service provided by the Government of Canada to log into the WD Web Portal. A GCKey is a unique credential (username/password) that allows access to, and protects your communication with, online Government of Canada programs and services.

Please note that you will be required to create a new (separate) GCKey for each account (company/organization) that you work for, as each GCKey can only be linked to one account (company/organization).

Step By Step Instructions

1. Click the following link to be brought to WD's Web Portal:

2. Select "English" or "French" as your language preference.

Text Version, Figure 1: Welcome Page

Figure 1: Welcome Page

3. Click "Please sign in here"

Text Version, Figure 2: Sign-In Page

Figure 2: Sign-In Page

4. Click "Continue to GCKey"

Note: You may need to scroll down to see the button.

Text Version, Figure 3: Sign-In Method

Figure 3: Sign-In Method

5. To sign in with an existing GCKey, proceed to step 6. To create a new GCKey, proceed to step 7.

6. If you already have a GCKey, you may enter the "Username" and "Password" on the current page and then click "Sign In". (Proceed to step 12)

Text Version, Figure 4: GCKey Sign-In Page 1

Figure 4: GCKey Sign-In Page 1

Note: You do not have to use your existing GCKey. You can create a different GCKey for each company/organization you represent. (See Step 7)

7. If you do not have a GCKey, or want a GCKey specifically designated for either the WD portal or a WD program, press the "Sign Up" button on the right hand side.

Text Version, Figure 5: GCKey Sign-In Page 2

Figure 5: GCKey Sign-In Page 2

8. Read and Accept the Terms and Conditions of Use.

Text Version, Figure 6: Terms and Conditions

Figure 6: Terms and Conditions

9. Create your Username, and hit "Continue".

Text Version, Figure 7: Username

Figure 7: Username

Note:

  1. The Username Checklist will assist you in creating a valid user name.
  2. If you forget your username, you will need a new GCKey. Record it in a safe place.
  3. Avoid using personal information such as your name, SIN #, mailing and email address.

10. Create your password, and hit "Continue".

Text Version, Figure 8: Password

Figure 8: Password

Note:

  1. The Password Checklist will assist you in creating a valid password.
  2. If you forget your password, it can be recovered only if you remember your username.
  3. Record your GCKey login information in a safe place.

11. Create your password recovery questions, hints and answers. Then select "Continue".

Text Version, Figure 9: Recovery Questions

Figure 9: Recovery Questions

Note:

  1. If you lose your password, you will need to enter your username and answer the following questions to be provided your password. WD cannot assist with this process. Record your GCKey login information in a safe place.
  2. The recovery question, answer and hint requirements are located on the right side of the screen to assist users.

12. GCKey log in/creation is complete. If you have:

  • Just finished creating a new GCKey, click "Continue" and proceed to step 13.

Text Version, Figure 10: Sign-Up Complete

Figure 10: Sign-Up Complete

  • Finished signing in with an existing GCKey, click "Continue" and proceed to step 15.

Text Version, Figure 11: Welcome User

Figure 11: Welcome User

13. The first time you sign into the portal with your GCKey, you are required to provide the invitation code you received when your request was approved.

  • The subject line for this email is "WD Web Portal Invitation Code"
  • Copy the code from the email and paste it into the portal's "Invitation Code" field

Text version, Figure 12: Invitation Code

Figure 12: Invitation Code

Note: You will not be required to enter your invitation code a second time.

14. Click "Submit" to complete the sign in process.

Text Version, Figure 13: Invitation Code Submit

Figure 13: Invitation Code Submit

15. You are now signed into the WD portal and are currently located within your "Profile".

Text Version, Figure 14: WD Portal Profile

Figure 14: WD Portal Profile

Questions/Assistance

If you require any additional help regarding registering/using a GCKey please either: